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Communication with Cognitively Impaired Clients

Author: Dana Bartlett, BSN, MSN, MA, CSPI

Course Created:

Practice Level: Intermediate

No book to buy Duration: 1 hours
This course material available in video format. Click to view.

Course Summary

People with cognitive impairment struggle with poor intellectual functioning and have difficulty communicating and understanding what others are saying to them. Confusion sets in and they can become disoriented to person, place, situation and time. While each person is unique, those who are cognitively impaired lack organized thought processes and the ability to establish progressive personal goals. Working with a client who has a significant degree of cognitive impairment can be difficult. This course looks at the causes of cognitive impairment and how to deal with clients who are cognitively-impaired.

Course Format

This course is based on a book and a post test. When you're ready, purchase the test by clicking the "Add To Cart" button. This will let you take the test and receive your certificate for CE credits.

Course Syllabus

  • Cognitive Impairment - An Overview
  • Caring For Patients With Cognitive Impairment
  • The Basics of Good Communication
  • Working With Aggressive Patients

Learning Objectives

  • Identify two possible causes of cognitive impairment.
  • Identify aspects of non-verbal and verbal communication.
  • Identify two key approaches that can be used when working with the client with cognitive impairment.
  • Identify why people with cognitive impairment may act aggressively.
  • Identify the best approach for working with someone who is acting aggressively.


Most of our courses will satisfy your CEU requirements. However, you can double check with this handy tool
Non-California licensees: You can download all the required materials above where it says "Preview the material"
No prerequisites are required for this course.
Yes. Once you read the material and pass your test, you can print your certificate right away from your "My Account" page.
Non-California licensees: You bet, you can download the course material to your computer. You can then print it off, transfer it to your tablet or whatever works for you. Most folks print of a copy of the test and circle the answers while reading through the material.

California licensees: No.

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