Anger in the Workplace
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Course Summary
This course will provide Certified Nursing Assistants (CNAs) with the causes of and ways to address anger in the workplace.
Course Format
This course is based on a book and a post test. When you're ready, purchase the test by clicking the "Add To Cart" button. This will let you take the test and receive your certificate for CE credits.
Course Syllabus
- Introduction
- Is Workplace Anger Really that Common?
- Anger in the Workplace
- Is it Normal or Dangerous?
- Managing Anger in the Workplace
- Conclusion
Learning Objectives
- Define anger
- Describe inappropriate expressions of anger
- Explain anger management