Course Description
Back to Course ListAnger in the Workplace
Course Summary
This course will provide Certified Nursing Assistants (CNAs) with the causes of and ways to address anger in the workplace.
Course Objectives
- Define anger
- Describe inappropriate expressions of anger
- Explain anger management
Course Syllabus
- Introduction
- Is Workplace Anger Really that Common?
- Anger in the Workplace
- Is it Normal or Dangerous?
- Managing Anger in the Workplace
- Conclusion
Target Audience:
CNA
Credits:
1.0
Preview the Materials:
VIEW PDFC068B