Target Audience: CNA 1.0 Credit(s)

Categories: Clinical
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Course Summary
This course will provide Certified Nursing Assistants (CNAs) with the causes of and ways to address anger in the workplace.
Course Objectives
  • Define anger
  • Describe inappropriate expressions of anger
  • Explain anger management
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Course Syllabus
  • Introduction
  • Is Workplace Anger Really that Common?
  • Anger in the Workplace
  • Is it Normal or Dangerous?
  • Managing Anger in the Workplace
  • Conclusion
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