Target Audience: CNA
1.0 Credit(s)
Course Summary
This course will provide Certified Nursing Assistants (CNAs) with the causes of and ways to address anger in the workplace.
Course Objectives
- Define anger
- Describe inappropriate expressions of anger
- Explain anger management
Preview the Materials
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Course Syllabus
- Introduction
- Is Workplace Anger Really that Common?
- Anger in the Workplace
- Is it Normal or Dangerous?
- Managing Anger in the Workplace
- Conclusion
C068B