We try very hard to make purchasing and using the site as easy as possible. Sometimes though we just don't answer all the questions. Below are answers to the most common.

I want to purchase something. Click for more information  Click for more information

You have two options for purchasing from CNAZone.
1. Add Unlimited Courses to your cart and check out. Start by clicking here:

Purchase Unlimited Courses

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The Unlimited Courses option allows you to take as many courses as you wish for 1 year from the date of purchase – all the materials are included. You will be led through the checkout process and create a username and password. You may pay via Paypal, credit card, or an e-check. Click for less information Less info


2. Purchase Individual Courses from the Course List and check out.

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On the course list page you can search for courses. You can click on individual course names to learn more about each course such as the learning objectives and course outline. Just click on the name of the course you wish to purchase. You will be led through the checkout process and create a username and password. You may pay via Paypal, credit card, or an e-check. Click for less information Less info

I want to add courses to my Unlimited Account. Click here for more information  Click for more information

Log in by clicking here. Go to the Course List. For each course you want, click on

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On the course list page, you can search for courses. You can click on individual course names to learn more about each course such as the learning objectives and course outline. Click for less information Less info

I want to get course material. Click here for more information  Click for more information

Go to My Account, scroll down to the course and you will see "Download Course Material".

I want to get the test. Click here for more information  Click for more information

Go to "My Account".

Next to the course name you will see "Download the test questions here". Most people print off the test and circle the answers while reading the material.
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The test questions are available to download and print in Word or Adobe pdf format once you have added the test to your account or purchased the course. Click for less information Less info

I want to take the test. Click here for more information  Click for more information

Log in and go to "My Account". Next to the course you have completed, click on "take test" and follow the directions.
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  • You can begin the test by clicking on the "Start Test" button. The test is multiple choice. Select an answer by clicking on the button next to it.
  • You have 3 opportunities to pass the test. If you don't pass in 3 tries you will have to repurchase the course to complete it. We recommend you download the test from the "My Account" page, answer the questions off-line and then enter them when ready.
  • 5 test questions will appear at a time. To move forward or back in the test, click the appropriate button at the bottom of the page.
  • When you click the "Next" or "Back" button, the answers for the current 5 questions are entered.
  • Your test will be scored when you click the "Grade Test" button at the end of the test.
  • Change any answer as often as you wish. You can change answers from previous pages by using the buttons at the bottom of the page. Complete all or part of the test now, returning whenever you wish to complete it.
  • Unanswered questions are considered incorrect.
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I want to print a certificate. Click here for more information  Click for more information

Log in and go to "My Account" Scroll down to "Courses Completed" Click on "Print Certificate" and follow directions You can print your certificate at any time in the future from the "My Account" page
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You will be able to choose different options for your certificate such as:
  • Check here if you'd like the grade percentage to appear on the certificate. (i.e. Grade: 95%)
  • Check here if you'd like the words "Home Study" to appear on the certificate.
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